Refund Policy
Quant AI
Quant AI is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including our website and digital product, the Quant AI trading indicator. By using our services, you agree to the practices described in this policy.
INFORMATION WE COLLECT
We collect personal data to provide and improve our services. The types of information we collect include:
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Personal Information: This includes your name, email address, and TradingView account details when you purchase or use our product.
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Payment Information: When you purchase Quant AI, we collect payment details through a third-party payment processor. We do not store or have access to your full payment details.
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Usage Data: We collect information about how you use our website and product, including your IP address, browser type, and interactions with our services (such as how often you access the Quant AI indicator).
HOW WE USE YOUR INFORMATION
We use your personal information for the following purposes:
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To Provide Services: We use your personal and TradingView account information to grant you access to Quant AI.
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To Communicate with You: We may use your email address to send updates, support information, or important notices about our product and services.
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To Improve Our Services: Usage data helps us understand how users interact with our product and website, allowing us to enhance user experience.
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To Process Payments: Your payment information is used solely for processing transactions and is handled by a third-party processor.
HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following situations:
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Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email services), provided they agree to keep your information confidential.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
DATA & SECURITY
We implement reasonable security measures to protect your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
DATA RETENTION
We will retain your personal information for as long as necessary to provide our services or as required by law. You can request that we delete your personal data by contacting us at [email address], subject to certain legal exceptions.
YOUR RIGHTS
Under applicable data protection laws, you have the following rights:
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Access: You can request a copy of the personal information we hold about you.
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Rectification: You have the right to correct any inaccurate or incomplete information.
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Erasure: You can request that we delete your personal data, subject to legal obligations.
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Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
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Objection and Restriction: You may object to or request a restriction on the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at admin@tradequantai.com.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect information about your interactions with our website. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of our services.
THIRD-PARTY LINKS
Our website may contain links to third-party sites. These sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.
CHILDRENS PRIVACY
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under 18, please contact us, and we will take steps to delete such information.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Your continued use of our services constitutes your acceptance of the revised policy.
CONTACT US
If you have any questions or concerns regarding this Privacy Policy, please contact us at Admin@tradequantai.com